The Role

As the Module Repairer, your role involves fulfilling the following:

• Diagnose faults and repair faults in ATM modules, including cash recycler, cash redemption terminal, and cash express components.
• Complete repairs, testing and configuration within the SLA.
• Update software before shelving repaired parts.
• Complete detailed service reports, including updates, closing notes, and parts used.
• Maintain warehouse compliance in line with the company OHS guidelines

About You

• Experience in a similar role repairing a range of different electronic/mechanical modules
• Experience in a role that involved completing technical documentation of repairs
• Strong technical and/or electrical aptitude
• VCE/HSC or equivalent.
• Tertiary qualifications in IT, Business, accounting, or industry certification highly desirable

Find out more about the job by clicking the link below.

The Role

As the Treasury Support Officer, you are responsible for analysing and providing solutions for financial discrepancies/disputes caused by technical issues or user error, along with the onboarding of software solutions. This role involves fulfilling the following:

• Operate as per processes and procedures.

• Cooperate and liaise with technical team and share information across the organisation.

• Liaise directly with customers to resolve discrepancy problems caused by operational or technical issues

• Liaising and coordinating with external third-party service providers to resolve discrepancy or disputes

• Provide financial and technical assistance and support to resolve ATM/Cash Recycler/Cash Express/Cash Redemption Terminal/Pago terminal discrepancies

About You

• Approximately 2 years previous experience in IT related Helpdesk/System Operations

• Previous knowledge/experience in accounts/discrepancy analysis desirable

• Previous experience with Call Management Systems and monitoring systems.

• Excellent PC skills.

Find out more about the job by clicking the link below.