A sophisticated business intelligence tool to better understand your venue on both a big picture and individual level. Harness the power of data today.
Quickly see the performance of your KPIs all in one page, with an interactive and insightful dashboard so you can make swift data-driven decisions.
See live data from your gaming system and Point of Sale on one centralised platform.
Have an extensive range of reports ready at your fingertips to distil your data into clear visuals and tables.
Seamlessly construct, manage, and review campaigns and events without consuming valuable hours.
Understand your members on a deeper level with our Player View and Customer Relationship Management (CRM) tool so you can remove the guesswork and deliver venue experiences that suit their needs.
Better understand your daily operations and bridge any communication gaps you have with your team with the shift report functionality.
EAGLEi360 stands as our quickest adopted product, integrating Gaming, Loyalty, Point of Sale, Membership data, and Harm Minimisation strategies into one central system, offering unparalleled business intelligence capabilities for hospitality venues.
Key features:
The Basics package is ideal for pubs and small clubs with fewer than 45 EGMs. It includes access to the Dashboard, Gaming View, POS Integration, Player View, and BI Reports, providing essential insights for venue management.
Designed for larger clubs and gaming venues, the Essentials package adds Memberships, the CRM tool, and Campaigns to the offering. This allows staff to better understand their members and enhance communication and engagement in-venue.
The Essentials Plus package is perfect for venues seeking comprehensive insights and tools to optimise operations and elevate member experiences. It includes Email and SMS Communications, HR Integration, Live Data (for QLD venues only), and Safestakes - a robust harm minimisation tool designed for gaming venues.
Track staff interactions, POS performance, machine performance and player data all on one clear dashboard.
Manage your entire floor with performance reports, trend data, heat maps, zoned floor analysis and more.
Keep track of POS performance and understand how it affects and influences different sectors of your business.
See member profiles including contact information, key relationships and interests, along with detailed consumer activity and analytical reports.
Automatically generate accurate ROI reports without having to lift a finger. Get daily reports on how you are tracking versus previous trade periods, along with performance projections.
Allow the ability to track current day’s events, member and staff comments as well as delegate and manage tasks. Have this data summarised in a report and sent to you the next morning to keep up to date.
Collect all the venue’s events into a clear calendar view so you know what is occurring each day. Furthermore, review performance and analyse how consumers interact with these events.
Access insights at anytime, anywhere, from the EAGLEi360 mobile app.
Create and deliver targeted marketing campaigns to your members, increasing the likelihood of venue visitation and spend.
The Members is home to the details of all venue members. Here you can search any member by name or ID number and navigate to their member profiles which is home to details such as relationships, significant dates, interests, tags, staff comments, spend etc.
This shows member information which includes gaming and POS activities.
Easily create and send personalised email and SMS communications to your members, improving patron engagement and repeat visitation.
Safestakes is your proactive harm minimisation tool. Streamline the work required of your Responsible Gambling Officers, allowing your staff to easily log and manage patron activity.
EAGLEi360's HR module allows you to pull rosters and shifts from the venue’s HR system and calculates budgeted/scheduled and actual costs of each area.
Instead of waiting until the next day, gain access to data in real-time if you are a Queensland based venue.
EAGLEi360 stands as our quickest adopted product, integrating Gaming, Loyalty, Point of Sale, Membership data, and Harm Minimisation strategies into one central system, offering unparalleled business intelligence capabilities for hospitality venues.
Key features:
The Basics package is ideal for pubs and small clubs with fewer than 45 EGMs. It includes access to the Dashboard, Gaming View, POS Integration, Player View, and BI Reports, providing essential insights for venue management.
Designed for larger clubs and gaming venues, the Essentials package adds Memberships, the CRM tool, and Campaigns to the offering. This allows staff to better understand their members and enhance communication and engagement in-venue.
The Essentials Plus package is perfect for venues seeking comprehensive insights and tools to optimise operations and elevate member experiences. It includes Email and SMS Communications, HR Integration, Live Data (for QLD venues only), and Safestakes - a robust harm minimisation tool designed for gaming venues.
EAGLEi360 presents meaningful reports daily and in real-time, making it easy for our staff to interpret the data with the clear and easy to understand visuals and tables that it generates. A fantastic team to partner with that is always prepared to go that extra mile to support.
By utilising the reporting and communications tools built into EAGLEi360, we are able to identify areas of potential growth, as well as analyse current trends. With data being incorporated from Point of Sale, Loyalty, and Gaming Machines, we can swiftly pinpoint customer needs, as well as provide greater Member Engagement. EAGLEi360 gives us the confidence to make informed decisions that will best serve our loyal customers.
I would recommend EAGLEi360 to all progressive hospitality venues. EAGLEi360 draws in data from all our departments and provides the management team with timely insights to make informed decisions. Such a system has been needed for a long time in the club industry.
Since implementing EAGLEi360 and SafeStakes at our venue, our approach to managing patron activity has improved tenfold. Using the SafeStakes app on our phone or desktop simplifies the logging of harmful behaviour that staff may observe around the venue. When logging these activities via SafeStakes, all reports are transferred across to the respective member profile on EAGLEi360, displaying a full record of activity and sending real-time alerts to efficiently identify behavioural trends and shifts. Both EAGLEi360 and SafeStakes are extremely valuable business tools for our venue!
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Just by tapping into the CRM tool, we know our customers better than ever! We’ve been able to enhance our service strategies and better understand our members – things like their purchase behaviours, special observations and birthdays. It’s made it easy to know what our members actually want!
The Campaign Builder tool is a game changer – you can literally create and deliver your own group marketing campaigns and target high-value customers. Then, track ROI and activity instantly. It’s amazing.
Eaglei360 is absolute GOLD. It allowed us to open our eyes to the opportunities and engagement strategies we needed to enhance our service.
The powerful data reporting of EAGLEi360 has enabled our venue to make actionable changes and consistently review our business operations and performance as time goes on. The data generated has kept our venue on track to achieving our business objectives, with even greater efficiencies achieved than first projected.
The reports generated by EAGLEi360 synthesise important data that would otherwise take our team hours to collate, in a matter of minutes. While they are rich in information, the visuals and tables generated are easy to interpret and make decision-making a breeze. EAGLEi360 has been a great tool for us to analyse the success of promotions within the venue; who participated, which areas of the club they visited, what products and services they value, and delivers an easy-to-understand ROI.
