Summary
Challenge
Christchurch Casino was seeking to upgrade its pay-out solutions for gaming machines in their venue to improve customer service, security and bring efficiencies to their business
Solution
Next Payments’ full service Cash Redemption Terminals addressed Christchurch Casino’s challenges and more. The casino purchased eight units in September 2017.
Results
Improved staff efficiencies: reduced staff labour in paying out winnings which means staff can focus on customer service in other areas of business.
Improved reconciliation: through ART™ Remote Management Software which reports on all transactions.
Improved customer experience: the unit is easy to use – customer uptake of the unit has been high.