Enhance Harm Minimisation in Your Venue with Safestakes

In the hospitality industry, fostering a safe and responsible environment for patrons is paramount. Harm minimisation is no longer just a best practice; it's a crucial responsibility for venues, particularly those with gaming facilities. Many venues rely on manual systems or lack a dedicated harm minimisation strategy altogether, leaving them vulnerable to risks and potentially facing compliance issues. Safestakes, a powerful add-on for EAGLEi360, provides a proactive and streamlined solution for enhancing harm minimisation within your venue.

Safestakes transforms your approach to harm minimisation from reactive to proactive. By integrating seamlessly with EAGLEi360, it provides real-time alerts and detailed reporting, empowering your team to identify and address potential issues swiftly and effectively. Set customisable triggers for live notifications based on play patterns, visitation frequency, and spending levels. This allows your staff to intervene early, offering support to patrons who may be exhibiting signs of problem gambling.

Streamlining Harm Minimisation:

Gone are the days of relying solely on staff memory and manual record-keeping. Safestakes streamlines the entire harm minimisation process. Staff can securely log customer care reports, RSA (Responsible Service of Gaming) and RSG (Responsible Service of Gambling) related incidents directly through the user-friendly EAGLEi360 app. Each interaction is automatically categorised and sent for follow-up, ensuring no detail is overlooked and no action is delayed. This quick and simple process takes less than five minutes to complete for each incident, significantly reducing administrative burden and freeing up staff time for other crucial tasks.

Data-Driven Insights for Improved Strategies:

Safestakes goes beyond incident reporting; it provides valuable data-driven insights into your venue's harm minimisation efforts. Generate comprehensive reports outlining key metrics, highlighting trends and patterns that can inform more effective strategies. Access a historical view of your venue's proactive harm minimisation approach, demonstrating your commitment to responsible gaming. This detailed reporting is invaluable for compliance purposes and for continuously improving your harm minimisation strategies.

Addressing Key Challenges in Harm Minimisation:

Safestakes directly addresses common pain points associated with traditional harm minimisation methods:

• Lack of Systems: Provides a dedicated, comprehensive platform for managing harm minimisation efforts.

• Reliance on Staff Memory: Automates reporting, minimising the risk of oversight and improving accuracy.

• Education Needs: Offers a simple, user-friendly interface requiring minimal training.

• Interpretation Challenges: Provides clear, concise reports that are easily interpreted.

• Exposure to Risk: Enables proactive intervention and reduces the risk of serious incidents.

Safestakes is more than just a compliance tool; it's a vital resource for fostering a safer and more responsible environment within your venue. By adopting a proactive approach to harm minimisation, you not only safeguard your patrons but also demonstrate your commitment to responsible gaming and contribute to the wellbeing of your community.

‍Take Action, Make a Difference:

‍Investing in harm minimisation is an investment in your community. Safestakes provides a simple, easy-to-use solution that enhances the safety and reporting of your venue's harm minimisation strategies. Request a demo today and discover how Safestakes can empower your team and protect your patrons.

Have a question or would like more information? Please contact: media@nextpayments.com.au